Job Description

Organizational Context :

Established in 1951, and operational in Pakistan since 1981, the International Organization for Migration (IOM) is the leading inter-governmental organization in the field of migration and works closely with governmental, inter-governmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Over the years, IOM has expanded and affirmed its role as the leading Organization assisting the Government of Pakistan to ensure humane and orderly movement of people by devising practical solutions to shifting dynamics of migration, protecting, assisting and supporting vulnerable migrant populations, promoting international cooperation on migration issues and serving as a key source of advice on migration policy, research, data and practice  Pakistan remains the third-largest refugee-hosting country globally, hosting Afghan refugees holding Proof of Registration (PoR) cards, Afghan Citizenship Card (ACC) holders and undocumented Afghan migrants. 

IOM supports the Government of Pakistan in the implementation of cross-border programming supporting Afghan migrants and refugees which aims to contribute towards promoting peaceful co-existence with host communities. In view of present government policy, and in line with the strategic approaches adopted by the Afghanistan Situation Regional Refugee Response Plan (2024-2025). IOM Pakistan will support the most vulnerable communities hosting Afghan migrants and refugees to address humanitarian needs and reduce protection risks for people on the move, in parallel to anticipatory action  to  mitigate the  crisis  impact, save  lives  and livelihoods,  and  enable societies  to  transition and  recover  towards sustainable development. 

Under the overall supervision of the Protection Coordinator and direct supervision of the Protection Officer in IOM Pakistan, the Programme Assistant will be responsible for deliverables outlined in the following sections

Responsibilities and Accountabilities :

•  Provide support in the supply chain management for all Protection projects.
•  Provide support in maintaining contact information of government, NGOs, UN and other representatives in order to fulfil the coordination or operational duties of the programme.
•  Monitor that programme-related incidents are recorded and reported to the supervisor and as per IOM policy and procedures.
• Prepare purchase requests, maintain follow-up to ensure approval and availability of necessary supplies for the protection programme at country office and field level.
•  Prepare payment requests in line with terms of contracts with partner agencies, implementing partners and service providers.
• Manage record keeping of documentation for new service provider/partner contracts and contract extensions, in line with standard IOM procedures.
•  Facilitate duty travel arrangements of Protection staff including composing Travel Requests, booking accommodation, arranging transportation and other related tasks.
•  Provide support in all aspects of organizing Protection events including trainings, meetings, conferences and workshops. 
•  Provide support in liaising with Finance and Procurement Units to follow up on service contract/partner renewals, invoices, release of payments to IPs/service providers, and other relevant tasks.
• Perform any other tasks assigned by the supervisor. 

  Qualifications for Internal Candidates    

Required Qualifications and Experience :

Education 

• Bachelor’s degree or higher from an accredited academic institution in Social Sciences, Business Administration, Development or related field with two years of relevant professional experience;
• High school diploma with at least four years of relevant professional experience.  

Experience :

• Practical field experience and understanding in domains related to relief interventions and humanitarian action (including support to displaced populations and implementation of emergency and early recovery activities), UN, and the cluster system is an advantage;
• Experience in administrative and operational tasks with government, UN agencies and/or national and international NGOs;
• Demonstrated experience and understanding of the humanitarian and resilience building context in Pakistan, and of the vulnerabilities experienced by diverse population groups; 
• Familiarity with General Protection, GBV, Child Protection and/or Afghan Refugee and flood emergency will be considered a distinct advantage.

Skills :

• Excellent writing and communication skills;
•  Strong interpersonal skills and ability to maintain trust and good working relationships with staff and counterparts.
• Capacity for creative thinking
•  Team-oriented, but with capacity to work independently and with minimal supervision
• Personal commitment, efficiency, and flexibility
•  Strong organizational and time management skills, and ability to deliver under tight timelines.
•  Understanding of IOM policies, procedures and institutional tools will be considered an advantage . 

Languages  :

Required :

For all applicants, fluency in English is required (oral and written).

Desirable :

Knowledge of Urdu and any of the Pakistani regional languages is an advantage

Competencies :

Values- All IOM staff members must abide by and demonstrate these five values:Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies - Behavioural indicators –  Level 1Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.